Frequently Asked Questions

How long will shipping take?

Please allow 3-7 days to receive your shipment after it has been shipped (processing may typically take 5-7 business days depending on the product).

It is strongly suggested to book any hair appointment 2-3 weeks after ordering to allow for enough time to receive your product.

Once you place your order, an email confirmation will be sent. Once shipped, you will receive an email containing your tracking number. If you have any questions, don’t hesitate email info@transformedbyo.com, we’re here to help!

Do you take returns?

ALL SALES ARE FINAL. If you have an issue with your order, do not hesitate to reach out at info@transformedbyo.com

What hair do I buy for salon service?